When you log into Cloud Assess after an extended break, you may be presented with a page that says ‘No organisation found’ (Example below)
This can happen for a few reasons, including but not limited to:
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Account inactivity – You haven’t logged into the platform for an extended period.
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Deferral – You deferred your studies for a period of time.
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Course expiry – Your course access period has expired.
How to regain access
Don’t worry — our Admin Team can help you reactivate your account.
To get access to your course as quickly as possible, please email admin@onfit.edu.au and include the following details:
- Subject line - Your full name - Platform Access
- Email body - Explain that you would like your access reinstated.
Once our Admin Team has reviewed your email, they will advise you on the next steps.
If you know your course has expired, you can apply for an extension using this form: Extension request form.